Privacy policy.

Last updated: 10 September 2026

This policy explains how Solarc Works Ltd (“we”, “us”, “our”) collects and uses your personal information when you use our website or get in touch. We are the data controller for the information described here.

Who we are

Solarc Works Ltd is a company registered in England and Wales.
Company number: 17449708
Registered office: 1 Navigation Yard, Chelmsford CM2 6HZ, United Kingdom
Contact: info@solarcworks.co.uk

What we collect

We only collect information you give us, and basic data about how the site is used:

• Your name, email, phone number, company and message when you complete a contact or booking form.
• The details of any enquiry or call you arrange with us.
• Website usage data such as pages visited, device and rough location, collected through analytics cookies once you accept them.

How we use it

• To respond to your enquiry and arrange or hold calls and meetings.
• To provide the services you ask us for and manage our working relationship.
• To understand how the site is used so we can improve it.
• To send you updates or offers about our services, only where you have agreed to receive them.

Marketing

If you opt in, we may email you occasional updates, insights or offers from Solarc Works. We only do this with your consent, we never sell your details to anyone else, and every message includes a way to unsubscribe. You can opt out at any time by using the unsubscribe link or by emailing info@solarcworks.co.uk, and we will stop.

Our legal basis

Under UK data protection law we rely on:

• Legitimate interests — to respond to enquiries and run our business.
• Contract — to deliver services you have asked us to provide.
• Consent — for marketing emails and non-essential cookies, which you can withdraw at any time.

Who we share it with

We do not sell your information. We share it only with trusted providers who help us run the business, and only as far as they need it. These include Google (email, analytics and calendar bookings), Netlify (website hosting and form submissions), and, where relevant to your project, vetted fulfilment, freight or sourcing partners. We may also disclose information where the law requires it.

How long we keep it

We keep enquiry and client information for as long as we need it to provide our services and meet our legal and accounting obligations, then delete it. Analytics data is kept in line with our analytics provider’s retention settings.

Cookies

Our site uses essential cookies to work, and Google Analytics cookies to help us understand how the site is used. Analytics cookies only load if you accept them through the banner shown on your first visit. You can change your choice at any time using the cookie settings link in the footer.

Your rights

You have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to withdraw consent where we rely on it. To exercise any of these, email info@solarcworks.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last changed.